Frequently Asked Questions
What are the main ingredients, and are they truly vegan and cruelty-free?
Yes, all of the 5 products in the multi-step skincare routine for Skin Diva Labs are cruelty-free (never tested on animals), vegan (plant-based), and manufactured in small-batches in the United States.
Are the products effective for aging concerns such as dry skin, wrinkles, fine lines and brown spots?
Yes, Skin Diva Labs is specifically created to work with the skin barrier and allow active ingredients to penetrate and solve the top skin issues. Our customers list the top 3 problems solved are:
• Hydration: Improved skin moisture retention.
• Pigmentation: Reduction in pigmentation and evening of skin tone.
• Aging Signs: Reduction in fine lines and improved skin elasticity.
How quickly can I expect to see results?
Most of our customers and clients mention that after the first week, their skin feels so amazing. The true transformation starts around day 10–14 as the key active ingredients start to change the texture and look of the skin. (Note: These results come from our customers, they do not guarantee specific results.)
How long before I see results?
Get ready to fall in love with your skin! Most start feeling the changes in their skin within the first week - your skin will feel softer, more hydrated, and just plain amazing. But here's where it gets really exciting: the true glow-up happens around days 10-14 when those powerhouse NAD+ ingredients really start working their cellular magic.
Here's your transformation timeline:
Days 1-3: Hello hydration boost! Your skin feels softer and more replenished
Days 4-7: Brighter, more even tone with reduced redness
Days 8-14: Get ready for plumper, younger-looking skin with noticeable fine line reduction and that signature Skin Diva glow
After Day 14: Your skin keeps getting better with ongoing cellular repair for firmer, smoother skin
Remember, every skin journey is unique - some see results in just a few days, while others need a little more time to reveal their radiance! The deep transformation starts in month 2.
Are the products safe during pregnancy or for oncology patients?
It's always advisable for pregnant or nursing women to consult with their healthcare provider before starting any new skincare regimen. Likewise, if you are undergoing chemotherapy or alternative cancer therapies, it is advisable to get your provider's approval. With that in mind, yes, Skin Diva Labs products are pregnancy-safe and oncology-safe. Skin Diva Labs is created with no toxins, no fragrance and no chemicals. These products are also used for Oncology Facials.
What are the benefits of NAD+ or niacinamide in skincare?
The short answer is that if the skin is prepared right with a healthy cleanser and toner, the NAD+ and niacinamide will penetrate the skin allowing the ingredients to improve skin elasticity and signs of aging.
• NAD+ helps skin cells fix themselves and for skin to feel tighter
• Niacinamide helps brighten and soothe skin, making pores appear smaller and the skin more hydrated.
When will my order arrive?
Your glow-up is on its way! 🚚✨
For standard shipping, your Skin Diva Labs goodies will arrive within 3-6 business days.
Free shipping starts on orders over $125. Once your order ships, you'll receive a tracking number so you can follow your skin "divas" on their journey to you.
Can't wait to get started? We totally get it! Your skin is about to thank you in the most glowing way possible.
Do you have a return policy?
Absolutely, We're so confident you'll love your Skin Diva Labs experience, but we want you to feel completely comfortable with your purchase.
Our Skin Diva Promise:
- 30-day return window from the date you receive your products
- Products should be in their original condition (we get it - you might need to try a pump or two!)
- Simply contact our fabulous customer service team to initiate your return
- We'll provide you with a prepaid return label - easy peasy!
- Not seeing the glow you expected? Reach out to us first! Our skin experts love helping you optimize your routine to get those amazing results. Sometimes it's just about tweaking the application or giving those NAD+ ingredients a little more time to work their magic.
Still have questions? We’re here for you!
We absolutely LOVE chatting about skincare and helping you on your glow journey! 🌟
Ready to connect? Here's how:
📧 Email us: Drop us a line and our skin-loving team will get back to you faster than you can say "glow-up"
📱 Social Media: Find us on Youtube where we're always sharing tips, transformations, and answering your burning skincare questions
Remember, there's no such thing as a silly skincare question - we've probably heard it all and we're here to help you become the most radiant version of yourself!
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