Yes, all of the 5 products in the multi-step skincare routine for Skin Diva Labs are cruelty-free (never tested on animals), vegan (plant-based), and manufactured in small-batches in the United States.

Yes, Skin Diva Labs is specifically created to work with the skin barrier and allow active ingredients to penetrate and solve the top skin issues. Our customers list the top 3 problems solved are:

• Hydration: Improved skin moisture retention.

• Pigmentation: Reduction in pigmentation and evening of skin tone.

• Aging Signs: Reduction in fine lines and improved skin elasticity.

Most of our customers and clients mention that after the first week, their skin feels so amazing. The true transformation starts around day 10–14 as the key active ingredients start to change the texture and look of the skin. (Note: These results come from our customers, they do not guarantee specific results.)

Get ready to fall in love with your skin! Most start feeling the changes in their skin within the first week - your skin will feel softer, more hydrated, and just plain amazing. But here's where it gets really exciting: the true glow-up happens around days 10-14 when those powerhouse NAD+ ingredients really start working their cellular magic.

Here's your transformation timeline:

Days 1-3: Hello hydration boost! Your skin feels softer and more replenished

Days 4-7: Brighter, more even tone with reduced redness

Days 8-14: Get ready for plumper, younger-looking skin with noticeable fine line reduction and that signature Skin Diva glow

After Day 14: Your skin keeps getting better with ongoing cellular repair for firmer, smoother skin

Remember, every skin journey is unique - some see results in just a few days, while others need a little more time to reveal their radiance! The deep transformation starts in month 2.

It's always advisable for pregnant or nursing women to consult with their healthcare provider before starting any new skincare regimen. Likewise, if you are undergoing chemotherapy or alternative cancer therapies, it is advisable to get your provider's approval. With that in mind, yes, Skin Diva Labs products are pregnancy-safe and oncology-safe. Skin Diva Labs is created with no toxins, no fragrance and no chemicals. These products are also used for Oncology Facials.

The short answer is that if the skin is prepared right with a healthy cleanser and toner, the NAD+ and niacinamide will penetrate the skin allowing the ingredients to improve skin elasticity and signs of aging.

• NAD+ helps skin cells fix themselves and for skin to feel tighter

• Niacinamide helps brighten and soothe skin, making pores appear smaller and the skin more hydrated.

Your glow-up is on its way! 🚚✨

For standard shipping, your Skin Diva Labs goodies will arrive within 3-6 business days.

Free shipping starts on orders over $125. Once your order ships, you'll receive a tracking number so you can follow your skin "divas" on their journey to you.

Can't wait to get started? We totally get it! Your skin is about to thank you in the most glowing way possible.

Yes! All orders placed on skindivalabs.com are covered by our 30-Day Skin Diva Glow Promise.

You have 30 days from the date you receive your order to let us know if something isn’t working for you. We accept returns on most products, including lightly used items (a pump or two is fine while you test the formula), as long as they are at least 50% full and not marked “Final Sale.”

To start a return:

1. Email our customer care team at glow@skindivalabs.com.
   
2. Include your order number and the product(s) you’d like to return.
   
3. We’ll reply with your next steps and, when applicable, a prepaid return label and instructions.
   

Once we receive and inspect your return, we’ll process your refund to the original method of payment.

Please allow 5–10 business days for your bank or card issuer to post the credit.

For full details, please see our Refund Policy

We absolutely LOVE chatting about skincare and helping you on your glow journey! 🌟

Ready to connect? Here's how:

📧 Email us: Drop us a line and our skin-loving team will get back to you faster than you can say "glow-up"

📱 Social Media: Find us on Youtube where we're always sharing tips, transformations, and answering your burning skincare questions

Remember, there's no such thing as a silly skincare question - we've probably heard it all and we're here to help you become the most radiant version of yourself!